At Northlight Sales Store, we understand that your home is your sanctuary, and we want to help you create that perfect space as quickly and conveniently as possible. That’s why we’ve designed our delivery process to be as seamless and stress-free as our premium bedding and home decor products.

We ship worldwide (excluding some remote areas and parts of Asia) using trusted carriers to ensure your order arrives safely and on time. Whether you’re upgrading your bedroom with our luxurious bedding sets or adding the perfect finishing touches with our home decor accents, we’ve got you covered.

Our Shipping Process

Every order is processed with care at our Washington, DC headquarters. Here’s what you can expect:

  1. Order Processing: 1-2 business days
  2. Shipping Time: Varies by shipping method (see below)
  3. Tracking Information: Sent via email once your order ships

Shipping Options

We offer two convenient shipping methods to suit your needs:

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 (applied to all orders)

Ideal for customers who want their premium bedding and home decor items faster. Track your package every step of the way with our reliable carriers.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders over $50

Perfect for budget-conscious shoppers who don’t mind waiting a little longer for their affordable luxury items. Enjoy the same quality products with no shipping fees.

International Shipping

We’re proud to serve customers around the globe (excluding some remote areas and parts of Asia). Please note:

  • International orders may be subject to customs fees, taxes, or import duties (responsibility of the customer)
  • Delivery times may vary slightly based on destination country customs processing
  • All international shipments include tracking information

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information. You can track your package directly through the carrier’s website using the provided tracking number.

Pro Tip: Sign up for carrier notifications to receive real-time updates about your delivery status!

Delivery Exceptions

While we strive for perfect delivery every time, occasionally circumstances beyond our control may affect delivery times:

  • Severe weather conditions
  • Customs delays (international orders)
  • Carrier service disruptions
  • Incorrect shipping address provided

If your delivery is significantly delayed, please contact our customer service team at [email protected] for assistance.

Our Delivery Promise

At Northlight Sales Store, we stand behind every product we sell and every delivery we make. Our customer-first approach means:

  • Carefully packaged products to prevent damage during transit
  • Responsive customer service for any delivery concerns
  • Hassle-free returns if you’re not completely satisfied

We know you’re excited to receive your new bedding or home decor items, and we’re just as excited to get them to you! Thank you for trusting Northlight Sales Store to help transform your house into a home.

Have questions about delivery? Our friendly customer service team is always happy to help. Contact us at [email protected].